Terms of Service

1. Definitions

• "Platform" means the RemnowHR web application and associated APIs.
• "Customer" means the company or organisation that creates an account and uses the Platform.
• "User" means any individual (HR administrator or employee) who accesses the Platform under a Customer account.
• "We", "Us", "Our" refers to RemnowHR.

2. Eligibility and Account Registration

• You must be a registered business entity or a duly authorised representative to create a Customer account.
• You are responsible for maintaining the security of your account credentials. Notify us immediately of any unauthorised access.
• One company may have one active account. Creating duplicate accounts is not permitted.

3. Permitted Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

• Use the Platform to process data of individuals who have not consented to such processing.
• Attempt to reverse engineer, decompile, or extract source code from the Platform.
• Use the Platform to transmit malicious code, spam, or unlawful content.
• Resell, sublicense, or white-label access to the Platform without our written consent.
• Use automated scripts to scrape, crawl, or extract data from the Platform.
• Impersonate another person or entity.

4. Customer Responsibilities

• You are responsible for the accuracy of all data entered into the Platform — including employee records, salary structures, and statutory details.
• You are responsible for obtaining valid consent from your employees to process their personal data using RemnowHR.
• Statutory compliance (PF filing, ESIC returns, Professional Tax, TDS) remains your legal responsibility. RemnowHR provides data exports to assist you — it does not file returns on your behalf.
• You are responsible for keeping SMTP credentials and other sensitive configurations accurate and up to date.

5. Subscription and Payment

• Pricing displayed on the website is indicative. Final pricing is confirmed in a separate order form or subscription agreement.
• Subscriptions are billed in advance — monthly or annually as agreed.
• We reserve the right to adjust pricing with 30 days' written notice.
• Refunds are not provided for unused portions of a subscription period, except as required by applicable law.
• Non-payment may result in suspension or termination of access after a grace period of 7 days.

6. Intellectual Property

The Platform, including its design, code, and documentation, is the exclusive intellectual property of RemnowHR. These Terms do not grant you any ownership rights. You retain ownership of the data you input into the Platform.

7. Availability and Uptime

We aim to maintain high availability of the Platform but do not guarantee any specific uptime percentage. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses arising from downtime, outages, or service interruptions.

8. Limitation of Liability

To the fullest extent permitted by law:

• RemnowHR is not liable for indirect, consequential, incidental, or special damages arising from your use of the Platform.
• Our total liability to you for any claim under these Terms shall not exceed the total fees paid by you in the 3 months preceding the claim.
• We are not responsible for errors in statutory filings, payroll calculations, or data exports if they result from incorrect data entered by the Customer.

9. Termination

• Either party may terminate the subscription with 30 days' written notice.
• We may terminate or suspend access immediately if you breach these Terms.
• Upon termination, your data will be retained for 90 days and then permanently deleted. You may request a data export before this period.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India. We will attempt to resolve disputes amicably before initiating formal proceedings.

11. Changes to These Terms

We may update these Terms from time to time. We will notify Customer administrators of material changes at least 14 days in advance. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms: support@talentweft.in